626,346,722 
9,376,447 
Overview
Q: What is RecycleBank?
RecycleBank is the premier rewards and loyalty program that motivates people to recycle and to engage in environmentally virtuous activities.Q: How does recycling help my city/community?
In so many ways!- preserves your environment
- saves your city money by helping your city avoid landfill fees
- generates revenue from the sale of recyclables
- reduces pollution and litter
About Your Account
Q: What should I do if I have trouble accessing my account page online?
E-mail or call RecycleBank Customer Care. We are available to answer your questions and offer assistance during the following times (EST):
Monday - Thursday: 8:00 AM to 9:00 PM
Fridays: 8:00 AM to 7:45 PM
Saturdays: 9:00 AM to 5:00 PM
E-mail: info@recyclebank.com
1.888.727.2978
Q: When should I expect to receive my mailed rewards?
Mailed rewards are sent 1st class. If it has been more than 10 business days since you placed your rewards order, contact us via email at customercare@recyclebank.com or call 1.888.727.2978.Earn/Redeem Points
Q: How can I earn RecycleBank Points?
Members of the RecycleBank program can earn Points in a variety of different ways - through home recycling, recycling their electronics, and by participating in some of our partner programs. See all of the current ways to earn Points, by visiting the Earn Points section. In the home recycling program, your RecycleBank cart will be weighed each week upon pick-up. The weight will then be translated to RecycleBank Points. The more you recycle, the more your household can earn. In a few select communities, households earn rewards based on their equal share of the total amount that their entire community recycles.Q: How do I get my rewards?
Activate your online account with an e-mail and password to order your rewards via the web at www.RecycleBank.com, or call 1.888.727.2978. Online rewards will be made available either instantaneously, via the website, or will be sent via e-mail for your immediate use.Many reward partners require that their rewards be sent to you through USPS standard mail.
Q: When should I expect to receive my mailed rewards?
Mailed rewards are sent 1st class. If it has been more than 10 business days since you placed your rewards order, contact us via email at customercare@recyclebank.com or call 1.888.727.2978.Q: How many businesses are participating in the RecycleBank program?
There are currently thousands of businesses that participate in the program with at least 100 reward offerings available to you within your area at any given time. For examples of the kinds of rewards in the program, please visit our Rewards page. Please contact us with any suggestions by calling us at 1.888.727.2978Q: Will the rewards program change? Will the rewards change?
Yes. The RecycleBank Rewards program will change as we determine new and exciting reward options for you to take advantage of. Please check RecycleBank.com often for new reward opportunities.With rewards, RecycleBank is constantly adding new businesses to better serve you and rewards are subject to change. Partners can also decide to discontinue their rewards or have limited time offers.
Q: Will my RecycleBank Points expire?
Your RecycleBank Points will accrue month-to-month and year-to-year for as long as you remain in the RecycleBank program. RecycleBank Points expire only if there is no points-earning or points redemption activity in a member’s account for over twelve (12) months.Q: Do RecycleBank rewards expire?
Some rewards have expiration dates. Some rewards are offered on a limited time basis. This information can be found online (from your account page) or by calling Customer Care.Q: What if I did not receive my Points credit?
You can report any missed credit by contacting us from within your online account page, or you can call us at 1-888-727-2978.Please note that you may have received no or partial credit if you reached the monthly limit of Points. This is viewable in the Pickups tab in your account.
Q: I have a question about travel and merchandise rewards available through The Boutique. Who can I contact?
For information/questions about The Boutique travel rewards, please contact us at 1-866-923-2587.For information/questions regarding The Boutique merchandise rewards, please contact us at 1-800-621-4112.
Q: What are the standard terms of the rewards in the program?
Each reward has its own specific terms, conditions and expiration dates. In general, RecycleBank rewards cannot be combined with other offers. They cannot be multiplied or exchanged for cash and are not valid towards previous purchase. All rewards are void if copied or transferred. One reward offer per customer and rewards are limited one per transaction. See the individual reward offer for full details.Q: What is the eBay Green Team?
The eBay Green Team is an initiative to inform and encourage more sustainable buying choices that can save consumers money and help save the planet. Rooted in the belief that the greenest product is often the one that already exists in the world today, eBay is partnering with its community of 89 million to think about how we all can be smarter, greener consumers.Q: How do I earn RecycleBank Points with the eBay Green Team?
It’s simple. All you have to do is sign-up for the eBay Green Team on RecycleBank.com and you will earn 50 bonus RecycleBank Points. You will receive the RecycleBank Points within 24 hours. To join the eBay Green Team, visit here.Q: What happens once I become an eBay Green Team member?
When you join the eBay Green Team, you will become a part of the conversation about a variety of green topics, including reuse. On the eBay Green Team Website, you can find out and share ways you can be a more sustainable consumer.Q: What if I am already a member of the eBay Green Team? Can I still earn 50 RecycleBank Points?
Yes, if you are already a member of the eBay Green Team, but, did not sign-up via RecycleBank.com, you can still earn 50 RecycleBank Points by joining here. Please note that you can only sign-up once per RecycleBank account.Q: How do I earn RecycleBank Points through Energy Plus?
If you are a resident of of NY, CT, and TX, by signing up for Energy Plus services, you will be supporting greener energy and earning Points for it. You Earn 3,000 RecycleBank Points as a special bonus after your second month as an Energy Plus customer, as well as 2 Points for every $1 you spend on your monthly energy bill. Learn more or sign up for services now.Q: What is the cost of switching my electricity service to Energy Plus?
There is no cost to making Energy Plus your key energy provider and supporting greener energy. Sign-up and view program details (Currently only available to residents of NY, CT, and TX)Q: I signed up for Energy Plus services, when will I get my Points?
You will get your 3,000 bonus Points for signing up once you complete your second month of service with Energy Plus. It will take 1-2 weeks to enter into your account. Your monthly Point earnings will also take 1-2 weeks after you pay your monthly Energy Plus bill to be deposited into your RecycleBank account. (Currently only available to residents of NY, CT, and TX)Q: I no longer see Kashless as a way to earn points on recyclebank.com. Why?
As of April 16, 2010, Kashless is no longer offering their rewards program. This means that you can no longer earn RecycleBank Points for your green actions and activity on Kashless.org. But we encourage you to check out all the ways you can earn points right now with RecycleBank.Q: I earned points on Kashless.org prior to April 16th. Can I still use my points for rewards?
Yes, if you earned points prior to April 16th, you will see them in your RecycleBank Account within 24 hours of earning. You can use them at any time moving forward to Sign-up get rewards on recyclebank.com. If you do not see the points in your account after that time, please email us at info@recyclebank.comQ: They still talk about rewards on Kashless.org. Does that mean I can still earn RecycleBank Points?
No, after April 16, 2010, you will not be able to earn points through Kashless.org. Kashless is in the process of removing all references to rewards and points from Kashless.org. Any references to rewards or points are an error and will be removed by Kashless, but may take up to 1week to complete.Home Recycling
Q: How do I earn RecycleBank Points specifically from recycling?
Members of the RecycleBank program can earn Points by home recycling and recycling e-waste. In the home recycling program, your RecycleBank cart will be weighed each week upon pick-up and the weight will be translated to RecycleBank Points. The more you recycle, the more your household can earn! In a few select communities, households earn rewards based on their equal share of the total amount that their entire community recycles.Q: How many Points can I earn each month for recycling?
The more you recycle, the more you earn. You can earn up to 450 RecycleBank Points per month, or up to a total of 5400 Points per year, for your recycling.Note: This monthly limit is for the home recycling program. You’ll also be able to earn additional Points for recycling e-waste, participating in surveys, or other “bonus offerings" that will come up from time to time.
Q: How many pounds must I recycle in order to earn Points?
For every 1 pound recycled a participant will earn 2.5 RecycleBank Points.Q: What can I recycle?
Acceptable items for recycling are labeled on your RecycleBank cart. You can also find this information in the section: How it Works. If you do not have access to the Internet, Customer Care will mail you a printed list of acceptable items for the RecycleBank program.Q: What if I have more recyclables than fit in my cart?
You can request a larger recycling cart by calling 1.888.727.2978 or e-mailing us from within your online account page.Q: What happens if I put items in my recycling cart that are not recyclable?
Placing items that are not recyclable in your cart can negatively affect your RecycleBank account and can jeopardize the program for your neighbors.Q: I choose and pay for my waste hauling and recycling service in my community. Who are RecycleBank’s partners for subscription hauling?
If you live in the following communities, you can contact these haulers for the RecycleBank service:
COLORADO
Waste Connections of Colorado, Inc – Denver
Please contact customer service at (303) 288-2100.
Servicing the following Colorado communities: Denver, Brighton, Broomfield, Erie, Firestone, Frederick, Fort Lupton, Lafayette, Louisville, Superior, Westminster
Waste Connections of Colorado, Inc – Colorado Springs
Please contact customer service at (719) 591-5000.
Servicing the following Colorado communities: Colorado Springs, Fountain, Monument, Peyton/Falcon
CONNECTICUT
F.E. Crandall
Please contact customer service at (860) 536-8487.
Servicing Groton.
KANSAS
Waste Connections Wichita, KS
Please contact customer service at (316) 838-4920.
Currently serving the entire Wichita, KS area including the entire municipality of Derby, KS
MASSACHUSETTS
Allied Waste Hamden County MA
Please contact customer service at 800-367-7778.
Casella Waste Systems
Please contact customer service at 800-918-1392
Servicing the following Massachusetts communities: Charlton, Dudley, Leicester, Sturbridge, Webster
MINNESOTA
Allied Waste/Republic Services Minnesota
Please contact customer service in the Twin Cities Area:
Allied Waste North Metro - (763) 784-2104
Allied Waste Southwest Metro - (952) 941-5174
Allied Waste East Metro - (651) 455-8634
Currently serving the majority of the 7-County Twin Cities Metro Area.
Allied Waste/Republic Services, Sauk Rapids, Minnesota Division
Please contact customer service at (320) 252-9608.
Currently serving the following Minnesota communities: St. Joseph, Sauk Rapids, Sartell
NEBRASKA
Elkhorn Sanitation Service
Please contact customer service at (402) 330-3603.
Servicing Omaha
Recycle Link, Lincoln, NE
Customer Service Number – (402) 466-0412
Partnering with Firstar Fiber to provide service to the greater Lincoln, NE area.
NORTH CAROLINA
GBUSA, INC
Please contact customer service at (704) 708-5USA (5872)
Servicing the following North Carolina Communities: Cabarrus County, Lancaster County, Mecklenburg County, Union County, York County
OHIO
Allied Waste/Republic Services, Inc. – Ohio
Please contact customer service at 800-433-1309.
Servicing the following Ohio communities: Amherst Township, Amherst, Avon, Carlisle Township, Sheffield Village, Columbia Township, LaGrange, Wellington, Grafton
PENNSYLVANIA
Ches-mont Disposal
Please contact customer service at 800-710-1333.
Servicing the following Pennsylvania communities: Chalfont, Deptford, Doylestown,Hatfield, Lansdale, North Wales, Soudertown, Warrington,
George Leck and Son
Please contact customer service at (215) 675-8000.
Servicing the following Pennsylvania communities: Newtown Borough, Newtown Township, Upper Makefield Township, Wrightstown Township,
Lower Makefield Township
Opdenaker Trash Removal
Please contact customer service at (610) 459-3515.
Servicing the following Pennsylvania communities: Chadds Ford, Glen Mills, Boothwyn, Garnet Valley, Newtown Square
SOUTH DAKOTA
Novak Sanitary Services, Sioux Falls, SD
Please contact customer service at (605) 338-7126.
Currently serving the Sioux Falls, SD and surrounding area.
TENNESSEE
Waste Connections of Tennessee, Inc.
Please contact customer service at (865) 522-0078.
Servicing the following Tennessee communities: Knoxville and Knox County
VIRGINIA
AAA Recycling and Trash Removal Services, Northern VA
Please contact customer service at (703) 818-8222.
Servicing Northern Virginia.
Q: I want to learn more about recycling. Where do I start?
Watch the The Cycle for more information about the recycling process and what happens when your recyclables leave the curb.Q: How can I get my community involved in the RecycleBank program?
The best way to get your community involved in RecycleBank is to contact your local municipality about the RecycleBank program. Your interest will help facilitate the expansion of the RecycleBank program into your community. You can also request service and we will be sure to let you know when RecycleBank comes to your neighborhood.Q: What happens to my account and to my rewards if I move?
If you move, please let us know of this change by contacting RecycleBank Customer Care at info@recyclebank.com or call us at 1.888.727.2978. You can continue to access your account and order rewards for up to 180 days after moving from a residence and into an area that does not offer the RecycleBank home recycling program. To assure delivery of your rewards to your new address, we urge you to update your account through RecycleBank Customer Care.Electronics Recycling
Q: What is e-waste?
Electronic waste, or ‘e-waste’, is the name for electronic products, such as laptop computers and cell phones that are disposed of each year and enter the global waste stream.Q: How can I earn Points for recycling my electronics?
RecycleBank offers you an opportunity to recycle your electronics properly and earn Points at the same time. Through this program, our partner, Flipswap, will keep your devices out of the landfill and RecycleBank will reward you for your effort with RecycleBank Points.It’s easy to participate:
- Visit the electronics recycling section.
- Use the search bar or categories to find your device type.
- Answer all the device questions to receive a Points quote.
- Add all of the items you want to recycle into your shipment and print your packing slip and mailing label.
- Mail in your devices.
- Once your devices are received and reviewed by Flipswap, RecycleBank will credit your account with Points.
Q: What types of electronics can RecycleBank help me recycle?
We currently facilitate the recycling of the following categories of items:- iPods, iPhones
- Cell phones
- Cameras
- Laptops
- Game Consoles
- GPS
- Media & Audio
Q: How many Points can I earn for my used electronics?
Points earned will vary based on device type, model, and condition. No matter what the Point value, we work with our partner, Flipswap, to ensure that each device is always recycled responsibly. Visit our electronics recycling section now to input your specific device details to get a sense of how many Points you can earn.Q: I just mailed my used electronics to Flipswap, when will I receive my Points?
Points will be credited to your account when once Flipswap confirms that they have received and reviewed your devices. This can take up to 6 weeks. You can also check the status of your electronics shipment anytime.Q: How long will it take for Flipswap to confirm that they received my device(s)?
We will send you an email when your device has been received for inspection. If you mailed your device more than two weeks ago and have not received an email confirming receipt, please verify the status of your shipment in your profile or on the electronics page.
If you believe there may be a problem with your shipment please email us at info@recyclebank.com.Q: The RecycleBank Points I received in my account are different than my original Points Quote. Why would that be?
Points received may vary from the original Points Quote if Flipswap determines that the condition and/or device type did not match what was originally described. We work with Flipswap to provide our members with an easy way to recycle used electronics. The most important thing is that your electronics will be kept out of a landfill and recycled or re-used in a completely environmentally responsible manner.The Gconomy Card
Q: What makes The Gconomy Visa Card special?
The Gconomy Visa Card is very different from other cards because it enables you to earn bonus RecycleBank Points for shopping at participating RecycleBank Reward Partners while promoting environmental education for children across the country through the RecycleBank Green Schools Program.The key benefits of the Card include:
- Earn 1.5 Points for every $1 spent when you use the Card at participating RecycleBank Reward Partners.
- Earn 1 RecycleBank Point for every $1 spent everywhere else Visa cards are accepted.
- No annual fee; low introductory APR on balance transfers.
- With every purchase, RecycleBank contributes directly to the Green Schools Program, offering grants for environmental education in your neighborhood.
Q: How do I earn RecycleBank Points with The Gconomy Visa Card?
It’s easy. Just use your Card every day. You earn 1.5 Points for every $1 you spend at participating RecycleBank Reward Partners. You also earn 1 RecycleBank Point for every $1 you spend everywhere else Visa cards are accepted. And throughout the year, we will tell you about special opportunities to earn additional bonus Points.You can also earn RecycleBank Points for both recycling efforts at home as well as for recycling electronic devices that cannot be recycled through your curbside program.
To see all the ways that you can earn RecycleBank Points, click here.
Q: Are the RecycleBank Points that I earn from The Gconomy Visa Card the same as the RecycleBank Points that I earn through curbside recycling?
Yes, the RecycleBank Points that you earn from The Gconomy Visa Card can be used in the same way as RecycleBank Points that you accrue from curbside recycling, electronics recycling, or from any other earn sources provided by RecycleBank.Q: Who are the RecycleBank Partners that I can earn the bonus Points with?
You earn 1.5 RecycleBank Points for every dollar you spend at participating RecycleBank Rewards Partners. For a list of Reward Partners in your area, please click here.Q: How do I check my RecycleBank Points earned on The Gconomy Card?
You can see your most up-to-date point balance online from the My Account link. If you are not already logged in, just sign-in with your E-mail and Password to continue. From the Points Detail section, you can view the RecycleBank Points earned from The Gconomy Visa Card.Your RecycleBank Points will be posted to your account at the close of your monthly billing statement. You can also view your RecycleBank Points earned on your monthly billing statement.
